Ticket Operations Intern

Summary

Join the Iowa Cubs front office team and gain valuable experience in the world of Minor League Baseball! As a Ticket Operations Intern, you’ll play a key role in supporting the team’s ticketing department. You’ll assist with various aspects of ticket sales, customer service, and game day operations, ensuring a seamless experience for Iowa Cubs fans.

Qualifications

• Passionate about baseball and the Iowa Cubs organization
• Excellent customer service skills with a friendly and professional demeanor
• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Responsibilities

• Process walk-up, phone, and internet ticket orders
• Assist with ticket exchanges and other customer service inquiries
• Answer questions regarding ticket policies, promotions, and the game schedule
• Contribute to game day operations, such as ticket scanning and fan assistance
• Maintain accurate records and reports

Benefits

• Gain valuable experience in the sports industry
• Work alongside a professional and passionate staff
• Learn about the ticketing and fan service operations of a Minor League Baseball team
• Potential to network with industry professionals

Location

Principal Park – Des Moines, Iowa

Deadline: Unspecified.

Apply Now