Summary
Join the Iowa Cubs front office team and gain valuable experience in the world of Minor League Baseball! As a Ticket Operations Intern, you’ll play a key role in supporting the team’s ticketing department. You’ll assist with various aspects of ticket sales, customer service, and game day operations, ensuring a seamless experience for Iowa Cubs fans.
Qualifications
- Passionate about baseball and the Iowa Cubs organization
- Excellent customer service skills with a friendly and professional demeanor
- Strong organizational skills and the ability to prioritize tasks in a fast-paced environment
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Responsibilities
- Process walk-up, phone, and internet ticket orders
- Assist with ticket exchanges and other customer service inquiries
- Answer questions regarding ticket policies, promotions, and the game schedule
- Contribute to game day operations, such as ticket scanning and fan assistance
- Maintain accurate records and reports
Benefits
- Gain valuable experience in the sports industry
- Work alongside a professional and passionate staff
- Learn about the ticketing and fan service operations of a Minor League Baseball team
- Potential to network with industry professionals
Location
Principal Park – Des Moines, Iowa
Deadline: Unspecified.