Marketing Production Internship

Summary:

YOOX NET-A-PORTER GROUP, a global leader in the luxury and fashion online retail industry, is offering an exciting internship opportunity within their Growth Department. The company operates a comprehensive luxury retail ecosystem, serving customers worldwide through its renowned multi-brand online shops, including NET-A-PORTER, MR PORTER, YOOX, and THE OUTNET. In addition, its Online Flagship Stores Division partners with leading luxury brands to power their own e-commerce destinations.

With a customer base of 4.3 million high-spending individuals worldwide, YOOX NET-A-PORTER GROUP combines technology and luxury to curate products from the world’s most sought-after brands. The company provides personalized end-to-end service, leveraging cutting-edge technology and offering inspiring content, all backed by two decades of insights into the modern shopper.

The Growth Department, established as a Center of Excellence within the organization, is responsible for driving customer growth through digital marketing and CRM initiatives. They are currently seeking a talented individual to join their Global CRM team as a CRM Marketing Production Intern.

Responsibilities:

As an intern in CRM Marketing Production, the selected candidate will be involved in the following key responsibilities:

– Creating briefs in TRELLO for NET-A-PORTER (NAP) and MR PORTER (MRP), acting as a facilitator between the external agency and internal teams at YOOX NET-A-PORTER GROUP.
– Collaborating with cross-functional teams to understand campaign planning and identifying which campaigns require briefing to the agency.
– Providing support to enhance internal processes by sharing best practices.
– Acting as a point of contact for the campaign approval workflow, streamlining the process.
– Collecting and archiving reports, and addressing any issues that may arise.
– Staying up-to-date with competitor email activity.
– Offering general support to the email marketing team.

Candidate Qualification:

The ideal candidate for this internship should possess the following qualifications and qualities:

– A strong understanding of email marketing best practices and workflows.
– Experience with push notifications is advantageous, but not mandatory.
– Previous exposure to a fast-paced entrepreneurial environment with competing deadlines and priorities would be beneficial.
– Proficiency in Microsoft Excel, Outlook, and PowerPoint.
– Detail-oriented, deadline-driven, and adept at multitasking, with excellent organizational and time management skills.
– Self-motivated and an effective team player.
– Fluent in English.

Location:

Milan, Italy

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