Customer Success Operations Internship

Summary

Are you passionate about technology and helping others succeed? ISACA’s Customer Success Operations Internship offers a dynamic opportunity to gain experience in a fast-paced, global association. You’ll work alongside a talented team, supporting ISACA members and ensuring they have a positive experience with our products and services. This internship provides valuable insights into the world of information security, governance, and digital trust.

Qualifications

• Rising Junior or Senior in an undergraduate program.
• Pursuing a bachelor’s degree, preferably Business, Marketing, Customer Operations or related area of study
• Excellent attention to detail and organizational skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Effective written and verbal communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Assist the Customer Success Operations team with data entry, analysis, and user acceptance testing.
• Participate in exploring the potential of AI implementation to enhance customer experience.
• Contribute to maintaining accurate and organized customer records.
• Provide support to internal teams (Customer Success, Customer Experience, Quality) as needed.
• Participate in professional development opportunities offered by ISACA.

Benefits

• Gain valuable experience in the field of customer success and information security.
• Work in a collaborative and supportive environment with industry professionals.
• Contribute to the success of a leading global association.
• Participate in a development program focused on communication, emotional intelligence, and time management.
• Network with colleagues across the organization through leadership panels, speed networking sessions, and job shadowing opportunities.

Location

This remote internship offers flexibility and allows you to work from your preferred location.

Deadline: Unspecified

Apply now