Customer Solutions Operations

Description:

Join The Restaurant Store, a rapidly growing company and one of Pennsylvania’s fastest-growing businesses! We are actively seeking talented individuals with excellent communication skills and a strong commitment to delivering exceptional hospitality to join our expanding team as Customer Solutions Operations Interns.

As an intern in this role, you will have a unique opportunity to contribute to our company’s growth and play a vital role in building and maintaining customer loyalty. You will be responsible for meeting the purchasing needs of food service professionals worldwide, making a significant impact on our business.

At The Restaurant Store, we value the importance of exceptional communication skills and a dedication to providing outstanding hospitality. As a Customer Solutions Operations Intern, you will have the chance to develop and refine these skills while working closely with our team of professionals.

This internship will provide you with hands-on experience in a dynamic and thriving organization. You will gain valuable insights into the operations of a rapidly growing company and have the opportunity to make a real impact on our success.

Don’t miss out on this exciting opportunity to be part of our team. Apply now to join The Restaurant Store as a Customer Solutions Operations Intern and be a part of our continued growth and success!

Qualification:

• • Exhibit a genuine passion for supporting and promoting the growth of restaurant businesses.
  • Display a strong aptitude for learning and problem-solving, even in high-pressure situations with competing priorities.
  • Capable of effectively working both independently and collaboratively within a team environment.
  • Possess a strong work ethic, demonstrating dedication and commitment to tasks and responsibilities.
  • Deliver exceptional communication skills, both verbal and written, to effectively interact with customers and colleagues.
  • Preferably have completed some college coursework, demonstrating a commitment to education.
  • Bring a driven ambition to excel within one of Pennsylvania’s fastest-growing companies.

Responsibilities:

• • • • Provide prompt, accurate, and friendly solutions to customers, aiming to foster customer loyalty and drive increased sales.
      • Listen attentively to customer issues, analyze their concerns, and offer strategic solutions.
      • Ensure customers have the most up-to-date information regarding their order status.
      • Effectively communicate product or service issues within the Customer Solutions department and other relevant departments.
      • Cultivate a team-oriented environment by maintaining a positive and professional demeanor in all internal and external communications.
      • Adapt to changes and remain flexible as the company continues to grow.
      • Demonstrate initiative and strategic thinking to position The Restaurant Store as an industry leader in online food service.
      • Gain a comprehensive understanding of the food service industry and the products we offer.
      • Engage with customers via email and chat, assisting them with order status inquiries and providing product support.
      • Guide customers through the website, offering online shopping assistance and product recommendations.
      • Utilize data analysis to support Customer Service operations.
      • Manage communication with stores to deliver quick and efficient solutions.
      • Develop content to support Customer Service training initiatives.

Benefits:

• Matching contribution for 401(k) retirement savings plan.
• Employee Assistance Program to provide support and resources.
• Company discounts available to all employees.
• Access to fitness facilities located on-site.
• Offices that welcome dogs and are pet-friendly.

Location:

The internship can be conducted in Lancaster, Pennsylvania , USA.

Apply Now