Ticket Sales Internship

Summary:

Fuel your passion for hockey and gain valuable experience with the Dallas Stars! This exciting summer internship positions you at the heart of the action, contributing to ticket sales for the beloved NHL team. Hone your communication, customer service, and sales skills while immersing yourself in the electrifying atmosphere of professional hockey.

Qualifications:

• Passionate Hockey Fan: Possess a genuine love for the sport and the Dallas Stars organization.
• Strong Communication & Interpersonal Skills: Articulate and confident in presenting ticket options and resolving customer inquiries.
• Customer Service Focused: Dedicated to providing exceptional service, ensuring a positive fan experience.
• Organized & Detail-Oriented: Meticulous in data entry, record keeping, and adhering to sales procedures.
• Team Player & Collaborative: Thrive in a dynamic environment, effectively working with colleagues and fans.
• Tech-savvy & Adaptable: Comfortable using ticketing software and willing to learn new technologies.

Responsibilities:

• Assist with single-game and group ticket sales, offering personalized recommendations and exceeding customer expectations.
• Provide outstanding customer service, answering questions, resolving inquiries, and addressing concerns efficiently.
• Generate leads and manage databases, contributing to effective marketing and sales strategies.
• Assist with gameday operations, including ticket scanning, ticket booth management, and handling cash transactions.
• Participate in promotional events and community outreach initiatives, building fan engagement.
• Perform other tasks as assigned, supporting the overall goals of the Ticket Sales department.

Benefits:

• Gain valuable hands-on experience in the professional sports industry, learning from experienced ticket sales professionals.
• Develop essential skills in communication, customer service, sales, and teamwork.
• Network with industry professionals and gain insights into potential career paths in sports business.
• Enjoy complimentary access to select Stars home games, experiencing the thrill of live hockey from the heart of the action.
• Contribute to a fun and energetic work environment within a respected and prestigious sports organization.

Location:

Frisco, Texas.

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