Summary:
Fuel your passion for baseball and gain valuable experience with the Minot Hot Tots! This exciting summer internship offers hands-on involvement in all aspects of ticket sales and service, contributing to the success of a rising Northwoods League team. Hone your communication, customer service, and sales skills while immersing yourself in the electrifying atmosphere of professional baseball.
Qualifications:
- Enthusiastic Baseball Fan: Possess a genuine love for the game and the Minot Hot Tots organization.
- Strong Communication Skills: Articulate and confident in presenting ticket options and resolving customer inquiries.
- Customer Service Focused: Dedicated to providing exceptional service, ensuring a positive fan experience.
- Organized & Detail-Oriented: Meticulous in data entry, record keeping, and adhering to sales procedures.
- Team Player & Collaborative: Thrive in a dynamic environment, effectively working with colleagues and fans.
- Tech-Savvy & Adaptable: Comfortable using ticketing software and willing to learn new technologies.
Responsibilities:
- Assist with single-game and group ticket sales, offering personalized recommendations and exceeding customer expectations.
- Provide outstanding customer service, answering questions, resolving inquiries, and addressing concerns efficiently.
- Generate leads and manage fan databases, contributing to effective marketing and sales strategies.
- Assist with gameday operations, including ticket scanning, ticket booth management, and handling cash transactions.
- Participate in community outreach events, promoting the Hot Tots and building fan engagement.
- Perform other tasks as assigned, supporting the overall goals of the Ticket Sales and Service department.
Benefits:
- Gain valuable hands-on experience in the professional sports industry, learning from experienced ticket sales professionals.
- Develop essential skills in communication, customer service, sales, and teamwork.
- Network with industry professionals and gain insights into potential career paths in sports business.
- Enjoy complimentary access to all Hot Tots home games, experiencing the thrill of live baseball from the heart of the action.
- Contribute to a fun and energetic work environment within a growing and exciting sports organization.
Location:
Minot, North Dakota.