Summary:
Join the dynamic team at Gate City Bank as a Teller/Customer Service Representative and make a positive impact on the financial lives of others! This part-time role offers the chance to gain valuable experience in the banking industry while developing essential customer service and financial skills. You’ll play a key role in providing exceptional service to customers, assisting with transactions, and promoting a positive and welcoming atmosphere.
Qualifications:
- Preferably a high school diploma or its equivalent (or currently seeking).
- Excellent interpersonal skills and a sincere desire to assist others.
- Excellent communication, interpersonal, and teamwork abilities.
- Detail-oriented and organized, with a commitment to accuracy and efficiency.
- Ability to learn quickly and adapt to new processes and technologies.
- Strong work ethic and reliable availability to work flexible hours, including evenings and weekends.
Responsibilities:
- Greet customers warmly and professionally, ensuring a positive and welcoming experience.
- Assist customers with opening new accounts, processing deposits, withdrawals, and loan payments.
- Verify identification and ensure compliance with bank regulations and security protocols.
- Balance cash drawers and maintain accurate financial records.
- Answer customer questions regarding bank products and services.
- Cross-sell bank products and services while maintaining high ethical standards.
- Assist with resolving customer inquiries and issues promptly and efficiently.
- Maintain a clean and organized work environment.
- Attend training sessions and workshops to continuously develop skills and knowledge.
Benefits:
- Gain valuable experience in the banking industry and build a strong foundation for your career.
- Develop essential customer service, communication, and financial skills.
- Participate in a cooperative and encouraging team atmosphere.
- Enjoy competitive pay and flexible scheduling options.
- Receive a comprehensive benefits package (details available upon request).
- Opportunity for career advancement within Gate City Bank.
Location:
Bismarck Sunrise Town Centre.