Customer Solutions Sales Internship

Description:

Start your journey with one of Pennsylvania’s rapidly expanding companies now! The Restaurant Store is seeking interns with exceptional communication skills and a dedicated commitment to providing excellent hospitality to join our expanding organization as a Customer Solutions Sales Intern. This position centers on cultivating customer loyalty and plays a crucial role in our company’s growth by meeting the purchasing requirements of foodservice professionals globally.

Qualification:

• • Demonstrate a sincere passion for supporting individuals in sustaining and growing their restaurant businesses, showing genuine interest in their goals and challenges.
  • Display the ability to quickly grasp new concepts, adapt to changing situations, and effectively solve problems, even when faced with multiple competing priorities.
  • Exhibit efficiency in both independent work and collaborative teamwork, contributing to the overall success of the team and the organization.
  • Possess a strong work ethic, consistently demonstrating dedication, commitment, and a willingness to go above and beyond to achieve desired outcomes.
  • Deliver exceptional communication skills, ensuring clarity and effectiveness in interactions with customers and colleagues, both verbally and in writing.
  • Candidates with some college experience may be preferred, as it indicates a level of academic knowledge and commitment to personal growth.
  • Bring ambition and a drive for excellence, seeking to excel and contribute significantly to the success of one of Pennsylvania’s rapidly growing companies.

Responsibilities:

• • • • Provide courteous, efficient, and accurate resolutions to customers, aiming to promote customer loyalty and increase sales.
      • Actively listen to customers, analyze their issues, conduct investigations, and offer strategic solutions.
      • Ensure customers are consistently provided with the most up-to-date and comprehensive information regarding their order statuses.
      • Share any product or service-related concerns with the Customer Solutions department and other relevant departments.
      • Foster a team-oriented environment by maintaining a positive and professional demeanor in all communications, both internal and external.
      • Embrace flexibility and adaptability in response to the company’s ongoing growth.
      • Display initiative and employ strategic thinking to position The Restaurant Store as a leader in the online foodservice industry.
      • Acquire knowledge about the foodservice industry and familiarize oneself with the products available for sale.
      • Utilize email and chat platforms (possibly phone as well) to effectively communicate with customers regarding their order status and product availability.
      • Assist customers in navigating the website, offering online shopping support and product guidance.
      • Collaborate with the Customer Service Sales Team to establish and nurture customer relationships with the objective of driving sales.

Benefits:

• Matching contribution for 401(k) retirement savings plan.
• Employee Assistance Program to provide support and resources.
• Company discounts available to all employees.
• Access to fitness facilities located on-site.
• Offices that welcome dogs and are pet-friendly.

Location:

The internship can be conducted in Lancaster, Pennsylvania , USA.

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