Summary
Become a hospitality industry insider! Wyndham Hotels & Resorts, a leading global hospitality company, is seeking a data-driven and creative intern to join their Loyalty Program Analysis team. This internship offers an exciting opportunity to delve into the world of customer loyalty programs, analyzing data, identifying trends, and contributing to strategic initiatives that enhance the guest experience.
Qualifications
- Currently enrolled in a bachelor’s degree program in Marketing, Business Administration, Hospitality Management, or a related field
- Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL a plus)
- Excellent written and verbal communication skills with a focus on presenting complex information clearly
- A blend of creative thinking and analytical prowess
- Basic understanding of diverse marketing concepts and practices (a plus)
- Awareness of key financial metrics related to brand health and market performance (a plus)
Responsibilities
- Conduct competitive assessments of loyalty programs within the hospitality landscape
- Analyze member data to identify trends, understand guest behavior, and assess program effectiveness
- Contribute to the development and evaluation of new loyalty program initiatives and strategies
- Assist with the creation of reports and presentations to inform decision-making
- Stay up-to-date on industry best practices and emerging trends in customer loyalty programs
Benefits
- Gain valuable experience in the exciting world of hotel loyalty programs
- Develop analytical and research skills through real-world projects
- Learn from industry professionals and contribute to strategic initiatives
- Network with a team dedicated to guest engagement and brand growth
- Competitive internship stipend (details may vary)
Location
The internship will be located at Wyndham Hotels & Resorts corporate headquarters in Parsippany, New Jersey.