IT Technical Analyst Internship

Hennepin County seeks a motivated IT Technical Analyst Intern to join their Information Technology (IT) department. In this internship, you’ll gain hands-on experience in providing technical support to county employees, troubleshooting IT issues, and contributing to a vital government organization.

Qualifications

• Currently enrolled in a bachelor’s degree program in Computer Science, Information Technology, or a related field.
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to learn new technologies quickly and adapt to a fast-paced environment
• A customer service focus with a commitment to providing excellent user support

Responsibilities

• Provide first-line technical support to county employees via phone, email, and in-person
• Troubleshoot common IT problems such as software issues, network connectivity, and hardware malfunctions
• Document technical issues and resolutions to ensure knowledge-sharing
• Assist senior IT staff with resolving complex technical problems.
• Participate in ongoing training and development to stay up-to-date on evolving technologies

Benefits

• Gain valuable experience in the IT field working for a large government organization
• Develop technical skills in troubleshooting, user support, and potentially new technologies
• Network with IT professionals and gain mentorship opportunities
• Competitive hourly wage (typically starting at $21/hour.

Location

Deadline: 5 June 2024

Internships offer a bunch of advantages for students looking to jumpstart their careers. Here are some of the key benefits:

• Gain Real-World Experience: Internships provide hands-on experience in your field of interest. This is crucial for applying classroom knowledge to real-world situations and developing practical skills employers seek.

• Explore Career Paths: Internships allow you to test the waters in a particular career path. You can see if you enjoy the daily tasks and work environment before fully committing to a specific field.

• Develop Valuable Skills: Internships provide opportunities to learn new skills or refine existing ones. This can include technical skills related to your field, but also soft skills like communication, teamwork, and problem-solving.

• Build Your Network: Internships connect you with professionals in your field. You can build relationships with mentors, supervisors, and colleagues who can provide guidance, recommendations, and future job opportunities.

• Boost Your Resume: Having internship experience on your resume makes you a more competitive job candidate. It demonstrates your initiative, interest in the field, and acquired skills.

• Potentially Land a Job: Sometimes, internships can lead directly to full-time job offers. The company may be impressed with your work and offer you a position after graduation.

• Increased Confidence: Completing a successful internship can boost your confidence in your abilities. You’ll gain a sense of accomplishment and better understand your strengths and weaknesses in a professional setting.

Apply Now