Description:
Waterfront Restoration LLC is seeking a dedicated Communications Intern to provide invaluable support to our sales and marketing department. If you are a personable, enthusiastic, and detail-oriented individual, we want you to join our team. As an intern, you will play a crucial role as the initial point of contact for new prospects and assist in managing customer inquiries through phone and email communication. Additionally, you will handle various daily administrative tasks to ensure seamless coordination and efficiency within the department.
This internship offers a unique opportunity to work closely with our Director of Marketing and Director of Sales. You will actively contribute to the implementation of effective communication strategies and play a vital role in delivering exceptional customer service. Moreover, we will provide guidance and mentorship to enhance your communication and organizational skills, allowing you to gain a comprehensive understanding of customer management and marketing principles.
Joining Waterfront Restoration LLC as a Communications Intern will provide you with practical, hands-on experience in a dynamic and supportive environment. Apply now to embark on an enriching internship that will sharpen your skills and pave the way for a successful career in communications and marketing.
Qualification:
- Customer service orientation: Demonstrates a strong focus on meeting customer needs and providing exceptional service.
- Outstanding communication skills: Possesses excellent verbal and written communication abilities, able to effectively convey information and actively listen to customers.
- Detail-oriented: Pays close attention to detail, ensuring accuracy and precision in tasks and interactions.
Responsibilities:
- Support the sales team in maintaining positive customer relations and satisfaction by handling phone calls, emails, and managing client accounts.
- Manage calendars and appointments to ensure efficient scheduling.
- Enter customer information accurately into our CRM software.
- Update spreadsheets and databases with relevant non-financial statistical data.
- Develop skills in effectively handling objections and resolving customer complaints.
- Customer Relationship Management and Administrative Work (90%):
- Marketing Projects and Marketing Analysis (10%):
Location:
The internship will be conducted in Long Lake, Minnesota, United States.