This internship at SRP offers college students valuable hands-on experience in the field of end-user support. You’ll play a key role in assisting SRP employees with their technology needs and gaining exposure to the inner workings of a large utility company and the technical support landscape.
Qualifications
- Currently enrolled in a college or university program
- Strong communication and interpersonal skills
- Ability to troubleshoot basic technical problems
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer service focus and a willingness to learn
Responsibilities
- Provide technical support to SRP employees via phone, email, or in-person
- Troubleshoot and resolve common software and hardware issues
- Document technical issues and solutions
- Assist with onboarding new employees with technology set-up
- Maintain a positive and professional demeanor while interacting with users
Benefits
- Gain valuable experience in end-user support
- Learn from experienced IT professionals
- Network with industry professionals
Location
Tempe, AZ, US.
Deadline: Unspecified.
Internships offer a bunch of advantages for students, both in terms of their career path and their personal development. Here are some of the key benefits:
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Experience: This is a big one. Internships give you a chance to get hands-on experience in your field of interest. This can be a huge advantage when you’re applying for jobs after graduation, as employers often look for candidates with relevant experience [What are the benefits of an internship].
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Skill development: Internships are a great way to develop both hard skills (technical skills specific to your field) and soft skills (communication, teamwork, problem-solving). You’ll get to put the things you’ve learned in school into practice in a real-world setting [What are the benefits of an internship].
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Exploration: If you’re not sure exactly what you want to do with your degree, an internship can be a great way to explore different career paths. You can try out different roles and see what interests you the most [What are the benefits of an internship].
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Network: Internships can help you build your professional network. You’ll get to meet people in your field, which can lead to job opportunities down the line [What are the benefits of an internship].
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Potential job offer: In some cases, internships can even lead to full-time job offers. If you impress your employer during your internship, they may be more likely to hire you after you graduate [What are the benefits of an internship].
Overall, internships are a great way to gain valuable experience, develop skills, and make connections in your field.