Operations Management Internship

Summary

Calling all future operations superstars! Join the fast-paced world of event operations at American Family Field with Delaware North Sportservice. This internship offers a unique opportunity to gain valuable experience behind the scenes at a world-class ballpark. You’ll work alongside a dedicated team, contributing to the smooth operation of game days and ensuring an exceptional fan experience at every event.

Qualifications

• Currently enrolled in an undergraduate or graduate program (ideally pursuing a degree in Business Administration, Hospitality or degree preferred).
• Strong understanding of operational principles and a passion for ensuring efficiency and quality.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently, manage multiple tasks effectively, and meet deadlines in a fast-paced environment.
• A strong work ethic, a positive attitude, and a willingness to learn.
• Ability to lift and carry up to 50 lbs and to stand for extended periods of time.

Responsibilities

• Assist with various operational tasks before, during, and after events at American Family Field.
• Support with crowd management, logistics, and guest services.
• Contribute to the coordination and supervision of event staff (as assigned).
• Analyze data and reports to identify areas for operational improvement.
• Participate in special projects and initiatives aimed at enhancing fan experience.
• Gain exposure to different areas of stadium operations, such as concessions, security, and guest relations (as available).
• Participate in other duties as assigned by the Operations Management Supervisor.

Benefits

• Gain valuable hands-on experience in the exciting world of event operations at a major league ballpark.
• Develop transferable skills in leadership, communication, problem-solving, and time management.
• Learn about the inner workings of stadium operations and contribute to a dynamic team environment.
• Network with industry professionals and gain insights into potential career paths in sports management.
• Earn a competitive stipend to cover internship-related expenses.
• Be part of the team creating a memorable experience for every fan at American Family Field.

Location

The internship will be located at American Family Field in Milwaukee, Wisconsin

Deadline: Unspecified

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